Privacy Policy - Moment Craft

Introduction

Moment Craft ("we", "our", or "us") is committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website momentcraft.sbs (the "Website") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Last Updated: May 15, 2024

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you visit our Website, and information from third-party sources. This information may include:

Personal Data

When you book a service, contact us, subscribe to our newsletter, or interact with our Website, we may collect:

Name and contact information (email address, phone number, mailing address)
Booking details and service preferences
Payment information (processed through secure third-party payment processors)
Communications you send to us
Photographs (if you consent to before/after images for our portfolio)
Health information relevant to services (such as allergies or skin sensitivities)

Automatically Collected Data

When you visit our Website, we may automatically collect certain information about your device and usage, including:

IP address and geographical location
Browser type and version
Operating system
Pages you view and how you navigate the Website
Time and date of your visit
Time spent on certain pages
Referral sources

How We Use Your Data

We use your information for various purposes, including:

Provide and Manage Services: To fulfill your bookings, provide our makeup services, manage your account, and respond to your inquiries
Personalize Your Experience: To understand your preferences and provide tailored recommendations and content
Improve Our Website and Services: To analyze usage patterns, troubleshoot issues, and enhance our offerings
Marketing and Communication: To send you service updates, promotions, newsletters, and other information you've opted to receive
Safety and Security: To verify accounts, prevent fraud, and maintain the security of our Website and services
Legal Compliance: To comply with applicable laws, regulations, and legal processes

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

Disclosure of Your Information

We may share your information with:

Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service
Business Partners: With your consent, we may share your information with trusted partners who collaborate with us to offer certain services or promotions
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Cookie Policy

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use

Essential Cookies: Necessary for the Website to function properly
Preference Cookies: Allow the Website to remember choices you have made
Analytics Cookies: Help us understand how visitors interact with our Website
Marketing Cookies: Used to track visitors across websites to display relevant advertisements

Managing Cookies

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Our cookie notice provides you with options to accept all cookies, customize your cookie preferences, or decline cookies when you first visit our Website. You can also change your preferences at any time by clicking on the "Cookie Preferences" link in the footer of our Website.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data:

Right to Access: You can request copies of your personal data
Right to Rectification: You can request that we correct inaccurate or complete incomplete information
Right to Erasure: You can request that we delete your personal data in certain circumstances
Right to Restrict Processing: You can request that we restrict the processing of your personal data
Right to Data Portability: You can request the transfer of your data to another organization
Right to Object: You can object to our processing of your personal data for certain purposes
Rights Related to Automated Decision Making and Profiling: You have rights related to how we use your data for such activities

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below. We may need to verify your identity before responding to your request. We will respond to all legitimate requests within one month.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

While we take reasonable steps to secure your information, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data transmitted to our Website.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Third-Party Links

Our Website may contain links to third-party websites and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so that we can take necessary actions.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Whenever we transfer your personal data out of your country, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards in compliance with applicable data protection laws.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Moment Craft
95 Wilkinson Manors
New Soniachester, KA7 1TH
United Kingdom

Email: [email protected]
Phone: +442135077253